InsureShield® Shipping Insurance

Customizable, Fasted, and Trusted. Why settle for less when you can have the highest rated shipping insurance tailored specifically to your business?

See how our customers benefited with us

The InsureShield Difference

Parcel, ground, air and ocean freight coverage available

Multi-carrier protection, including FedEx, USPS, DHL and others

24/7 access to an online portal where you can file claims and more

Our best-in-class and feature-rich options give your business the tools and flexibility to succeed.

	InsureShield®	Route	Shipsurance
Claims Filing Method	Ability to file claims through InsureShield® Online Portal	Ability to file a claim online	Ability to file a claim online
Claims Filing Period	No wait period for filing claims	• Must wait 7 days after the last tracking update to file loss claims • Must wait 5 days after package is marked delivered to file porch piracy claims	Must wait 20 days domestically & 40 days internationally to file USPS loss claims
Claims Filing Window	• 9-month window for extended claims filing for porch piracy, loss & damage • 90 days for concealed damage	• 30 day window to report loss coverage after last tracking update • 30 day post-delivery window for reporting porch piracy & damage coverage	• 120 day window for loss & damage claims • 15 days to report concealed damage after delivery
Claims Resolution	Claims resolved in up to 3 days with proper documentation; average resolution time under 4 days	Claims resolved within 1 – 2 days	Claims resolved within 5 business days
Coverage Type	• Customizable merchant coverage • Consumer-elected coverage through the Shopify App	Consumer-paid coverage only	Merchant coverage only
Branded Packages	Coverage	Coverage	Coverage for damage only
Alternative Address Coverage	Coverage for packages delivered to UPS® Access Points	No coverage	No coverage
Shipping Intelligence	Access to DeliveryDefense™ Address Confidence to predict likelihood of a successful delivery before a label is generated