Insights

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Insights

Read articles and access research for up-to-date insights and trends to help your business.

2022 Annual State of Shipping Study
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2022 Annual State of Shipping Study

Read the top challenges and emerging risks merchants and shoppers face in the shipping experience.

Featured Resources

Keep your fingers on the pulse of the industry with insights and other resources.

Insights to Help Your Business

What is the Difference Between Shipping and Delivery?

We want to help you improve customer relationships and keep expectations clear with our simple shipping and delivery guide.

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Insights to Help Your Business

How to Prevent Shipping Damages in E-commerce Deliveries

As an e-commerce business owner, you hold the key to preventing shipping damage. Every shipment you send out carries the potential for damage, and it's in your hands to mitigate this risk. Remember, shipping damage not only costs you money but can also tarnish your hard-earned reputation.

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Insights to Help Your Business

SMB Shipping Pulse Check Report: How Shipping Experience is Driving CX

Learn how shipping experience is a key component to CX.

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Insights to Help Your Business

eCommerce Healthcare and Delivery: Annual Checkup

Examining the transformative trends shaping the healthcare supply chain in eCommerce.

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Insights to Help Your Business

UPS Capital Unveils How Merchants Can Thrive Amid Surge in Global eCommerce

Use these key insights and solutions to enhance your 2024 shipping experience and equip you with the ability to thrive in the rapidly evolving eCommerce landscape.

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Insights to Help Your Business

What Is Shipping Insurance?

Find out the benefits for your business.

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Insights to Help Your Business

Living Up to Expectations

How a positive shipping experience can support your brand.

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Insights to Help Your Business

How Much Does Cargo Insurance Cost?

Learn the three main factors driving cargo insurance premiums.

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Insights to Help Your Business

Personalized Shipping Experiences: The Next Frontier for eCommerce Report

Learn what consumers are looking for in an online experience.

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Insights to Help Your Business

Out to Sea

Can your business stay afloat if a container goes overboard?

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Insights to Help Your Business

Make the Most of Discount Holidays

Strategies for SMBs to capitalize on the giving season.

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Insights to Help Your Business

Protect Shipments from Porch Piracy

InsureShieldTM shipping insurance has got you covered.

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Insights to Help Your Business

2022 Last Mile Report

An exclusive look at same-day delivery risks and rewards.

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Insights to Help Your Business

Stay Ahead of the Claims Game

Time-saving tips for a smooth claims process.

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Insights to Help Your Business

Holiday Tips for SMBs

Capitalize on the opportunities of the season.

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Insights to Help Your Business

What are Incoterms and Why Do They Matter?

Understand what terms you are agreeing to before finalizing a contract.

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Insights to Help Your Business

Protect Your Greatest Investment

Partner with trusted providers to ensure a better delivery experience.

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Insights to Help Your Business

Picture Perfect

An easy guide for submitting photos to support your claim.

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Insights to Help Your Business

2022 Freight Shipping Survey

Learn about the realities associated with shipping freight straight from the people who do it every day.

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Insights to Help Your Business

2022 State of Shipping Study

Prepare for delivery challenges with UPS Capital’s exclusive report.

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Insights to Help Your Business

Supply Chain Risk

Leverage these tips to mitigate your risk.

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Customer case studies and testimonials may describe or relate to insurance services offered by a UPS Capital affiliate in another jurisdiction and may not be indicative of insurance services available to you.