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End-to-End Protection for Modern Commerce

Reduce risk before it occurs, protect shipments that matter most, and power confident delivery and checkout - backed by UPS

How Can We Help You Today?

Choose a path that fits you — then we’ll guide you to the right place in a few clicks.

I'm already a customer

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I'm already a customer

Manage your existing shipping insurance policy through the InsureShield® Online Portal to file and manage claims.

  1. One destination for account management
  2. Quick claim resolution
  3. New solutions for your growing business

New to us?

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New to us?

Explore our end-to-end commerce solutions and get personalized recommendations.

  1. Clarity on what your business needs
  2. Confidence to deliver a premium customer experience
  3. Assurance across delivery and risk

Explore Our Solutions

Backed by UPS enterprise-grade security, a global network spanning 220+ countries, and trusted by businesses worldwide — our solutions work together to safeguard every stage of your commerce journey.

Protect Shipments

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Protect Shipments

Protect every shipment with integrated coverage to help reduce loss at checkout and beyond.

  • Shipping insurance to coverage for all of your shipments, regardless of carrier or mode
  • Reduce financial exposure with automated claims and insured shipping options

Orchestrate Delivery

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Orchestrate Delivery

Orchestrate carriers, services and insured delivery to optimize cost, speed, and reliability.

  • Improve delivery performance and resilience across carriers, regions and peak periods
  • Comprehensive integration across major carriers

Identify and Reduce Fraud

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Identify and Reduce Fraud

Risk Intelligence through UPS Capital® is an AI-driven solution that allows you to reduce order fraud and chargebacks before fulfillment.

  • Reduce chargeback fraud and losses before fulfillment
  • Risk scoring to help identify high-risk orders

Optimize Customer Experience

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Optimize Customer Experience

Deliver a transparent, branded post-purchase experience that turns delivery and returns into loyalty drivers.

  • Comprehensive integration across major carriers
  • Simplify returns with self-service workflows

Our Success Stories

See how growing businesses protect shipments and grow with confidence using InsureShield® protection.

See How It Works

Ready to explore how we can help your business reduce risk, protect revenue, and power growth? Request a personalized demo.

 

*Expedited reshipping reimbursement provided up to 20% of the insured value of the goods.

Insurance coverage is underwritten by an authorized insurance company and issued through licensed insurance producers, including UPS Capital Insurance Agency, Inc. (“UPSCIA”), a subsidiary of UPS Capital Corporation. The insurance company, UPSCIA and its licensed affiliates reserve the right to change or cancel the program at any time. This information does not in any way alter or amend the terms, limitations or exclusions of the applicable insurance policy or program.  Insurance coverage is not available in all jurisdictions.   

Unless otherwise noted, all statistics used herein are derived from or based on information contained in the 2023 Platform Research, which is based on a compilation of two independent studies conducted by Evalueserve in December 2023 of 1,245 U.S. U.S. SMB owners and decision makers whose businesses report $250K - $100M in revenue.

Statistics in our social media advertising are based on aggregated insurance product data collected by UPS Capital Insurance Agency, Inc. during the period of four consecutive fiscal quarters ending the prior calendar year. Individual results may vary.

 

SUCCESS

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