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Contact Us

Whether you have an inquiry about your account or shipping insurance, we're here to help. 

Submit Inquiry

Visit our Help & Support for frequently asked questions

For account-related inquiry or answers for shipping insurance,
please fill out the following:

 

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Support When You Need It

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InsureShield® Shipping Insurance Solutions

Whether you ship packages, cargo, or perishable goods, we've got shipping insurance options to choose from.

Explore Solutions
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File a Claim

Log into the InsureShield® online portal, provide the details and then track the status of your claim.

File a Claim
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Help & Support

Visit our frequently asked questions or give us a call if you don’t find what you need.

Help & Support

Have a UPS Question?

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UPS® Claims

Submit or manage a UPS® claim.

File UPS Claim
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UPS® Package Status

Details on shipping, tracking and delivery.

Track Package
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UPS® Billing & Payment

Questions about your UPS invoice or UPS account.

UPS Billing Center