Contact Us

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Contact Us

Questions? Give us a call or submit an inquiry and we’ll get you some answers.

Get in Touch With Us



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Support When You Need It

See the contacts and links below to help with your questions.

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Customer Service

M-F 8:00 a.m. to 20:00 p.m. EST.

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File a Claim

Submit an insured claim online.

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View InsureShield® Services

See options for your business.

Have a UPS Question?

Let’s make sure we get you to the right place.

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UPS® Claims

Submit or manage a UPS® claim.

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UPS® Package Status

Details on shipping, tracking and delivery.

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UPS® Billing & Payment

Questions about your UPS invoice or UPS account.

Learn About Coverage Options

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Learn About Coverage Options

Take a look at our shipping insurance options and see what works for your business.