The Enhanced Declared Value (EDV) program is designed to help Independent ASOs offer better UPS shipment protection to their customers while increasing revenue. With lower declared value rates, faster claims processing, and comprehensive coverage, EDV provides an easy way to boost your business and improve customer satisfaction.
Lower Declared Value Rates
Offer better protection at reduced rates, increasing your revenue per shipment.
Comprehensive Coverage
EDV covers the full invoice value of goods, including used items, providing more security for your customers' shipments.
Fast Claims Processing
85% of claims are resolved within 4 days, ensuring quick and reliable payouts.
Seamless Integration
Charges for protection are applied directly to your UPS bill, with no extra invoices or complicated administration.
1. Offer Enhanced Protection:
Provide customers with shipments valued over $101 with comprehensive coverage for their shipments.
2. File Claims Easily:
Our online portal makes filing claims simple and quick, with most processed in just 4 days.
3. Grow Your Revenue:
By offering EDV at reduced declared value rates, you can generate more profit per package while giving your customers added peace of mind.
You’re not just offering protection for UPS packages, you’re growing your business by providing more value to your customers. Offering better coverage at reduced rates means happier customers, faster claims, and a new opportunity to increase your revenue.
The EDV program is an improved shipment protection service from UPS Capital® that offers retailers a reduced declared value rate and better, more comprehensive coverage for their customers’ shipments. This program replaces the Excess Carrier Liability program and provides faster claims processing and expanded coverage options.
The EDV program allows you to offer better protection for your customers' shipments, which improves their satisfaction and loyalty. Additionally, by offering a reduced declared value rate, you generate extra revenue on each package while ensuring comprehensive protection for your customers' goods.
EDV offers comprehensive protection for the full invoice value of goods, including coverage for used items. This ensures that in case of loss or damage, your customers receive compensation for the entire value of their shipment. Coverage starts for packages valued at $101 or more.
One of the key advantages of EDV is its fast claims processing. 85% of claims are paid within 4 days, ensuring a smooth and efficient experience for both you and your customers.
Filing a claim under the EDV program is simple. You can submit claims through an easy-to-use online portal, which includes prepopulated fields to speed up the process. This streamlined system ensures that claims are handled quickly, with most resolved within days.
Not at all! EDV is designed to seamlessly integrate into your existing workflow. There are no additional invoices or administrative complexities to worry about—charges for protection appear directly on your UPS bill, making management simple and hassle-free.
EDV covers the full invoice value of most types of goods, including new and used items. Used goods are covered based on their COGS (cost of goods sold) valuation, ensuring a fair reimbursement in case of damage or loss.
Yes, your customers can declare the value of any shipment they wish to insure. This allows them to selectively choose which packages they want to protect with enhanced coverage based on the value of their goods.
EDV offers more comprehensive coverage at a reduced rate and significantly faster claims processing. It is designed to provide better protection for your customers and a smoother, more profitable experience for ASO owners.
By offering your customers the option of enhanced protection at a reduced declared value rate, you create an additional revenue stream for your business. Every package that includes declared value protection contributes to your bottom line, helping your business grow while providing more value to your customers.
The EDV program automatically replaces the Excess Carrier Liability program starting September 29th, 2024. If you’re already using the previous program, you’ll transition seamlessly to EDV without any additional steps. For more details or support, you can contact UPS Capital.
EDV allows for flexible declared values on packages, but there may be limits depending on the shipment's value and other factors. You can review specific details in the program guidelines provided by UPS Capital.
If you need help or have questions regarding the EDV program, UPS Capital provides a fully staffed operational support team ready to assist you. You can reach out to UPS Capital directly for guidance on claims, billing, or any other inquiries.
If you have questions about your coverage or a claim, you can email capitalus@ups.com or call 877.263.8772 to speak to a representative.