Access Resources to Get the Full Picture

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Access Resources to Get the Full Picture

Learn more about the data that powers DeliveryDefense™ Address Confidence scores and how you can reduce potential losses.

In-Depth Insights

We have a library of resources available to help you understand what data is collected, how it’s used and how it can help improve your margins and delivery outcomes.

What’s in an Address Score?

What’s in an Address Score?

Petabytes of delivery address data layered with AI and Machine Learning help identify risk and a successful delivery outcome.

Beyond the Score

Beyond the Score

Take proactive steps with DeliveryDefense™ Address Confidence to help ensure streamlined operations and satisfied customers.

How Much Could You Save?

1.Enter your annual number of orders and their average value.

2.Drag the slider to set the threshold where you would make different fulfillment decisions based on the score received.

3.Click on "Calculate Savings" to discover your potential savings by using DeliveryDefense Address Confidence.

Low Confidence Threshold: 900 High Confidence
100

1000
100-299

The likelihood of loss is

21x

higher than a score of

900-1000

300-499

The likelihood of loss is

18x

higher than a score of

900-1000

500-699

The likelihood of loss is

16x

higher than a score of

900-1000

700-899

The likelihood of loss is

4x

higher than a score of

900-1000

900-1000

There is a low likelihood of loss

(Recommended Threshold)

Loss Reduction
Loss Reduction*
Addresses Impacted
Addresses Impacted
Estimated Savings
Estimated Annual Savings**

*The losses that would be reduced are losses incurred by claims, returns, and delivery issues.
**Estimated annual savings are calculated using address delivery performance data from the past two years.

Some Error Occured in calculating ROI

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Reduce Post-Delivery Losses By Up To 40%*

Follow the below recommendations for addresses that fall below your confidence score threshold and never worry about compromising your customer experience.

Recomendations

How does it work?

InsureShield® Shipping Insurance

Add shipping insurance to protect packages from loss, damage, and porch pirated theft.

UPS Access Point® Locations

Reroute packages to one of the more than 22,000 UPS Access Point locations in the US to ensure smooth deliveries and optimize the customer experience.

Adult Signature Required

Require an adult signature upon delivery for at-risk packages.

Adjust Returns Process to Reduce Impact of Empty Box Returns

Delay customer refunds until the returned item is in hand, or leverage a “no box, no label” solution such as through Happy Returns.

View Your Address Data

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View Your Address Data

Plot your prior year’s shipping history across the DeliveryDefense Address Confidence bands and see your loss distribution.

See My Data

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Demo Videos & More

Learn more about DeliveryDefense capabilities through our video series.

It's More Than Software

It's More Than Software

DeliveryDefense is a strategic advantage.

By minimizing losses, saving valuable time, and optimizing resources, it empowers businesses to navigate e-commerce complexities seamlessly.

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*Statistics are valid as of the last day of the most recently ended calendar quarter. Actual scores are based on delivery, claims and other data collected during the 24 months preceding the date the score is rendered.