Insights to Help Your Business

Combatting Porch Piracy: Safeguarding Your Packages in the Summer

Insights into summer spending and the battle against porch piracy.

Female taping a box closed in a clothing store

The convenience of online shopping has revolutionized the way we shop, offering a wide array of products delivered straight to our doorsteps. However, this convenience comes with a growing concern: porch piracy. With the rise of package theft during the summer months, it's crucial for consumers to be aware of the risks and take proactive steps to protect their valuable deliveries.

A recent survey provides insights into consumer concerns around porch privacy and preferences regarding how to address them. In this article, we will explore the key findings of the study and outline measures consumers can take to safeguard their packages.

According to the survey, an alarming 47% of surveyed consumers have experienced or heard about a surge in package theft over the past year. Millennials, in particular, have been the most affected group, with a staggering 54% of millennial-surveyed consumers reporting incidents or word of porch piracy. These statistics highlight the need for heightened awareness and proactive measures to combat this issue.

Shielding Your Vacation Packages

Among the top concerns expressed by surveyed consumers regarding their online shopping orders this summer, the fear of not being home to receive packages due to increased travel ranks high. Unattended packages become easy targets for opportunistic thieves, creating a frustrating and negative experience for customers.  Additionally, businesses may bear the burden of managing claims and replacing lost items, resulting in wasted time and resources that could have been better utilized in serving their customers.

The Impact of Amazon Prime Day

Amazon Prime Day has emerged as a significant online shopping event, attracting a vast number of consumers. With 55% of respondents planning to shop on this day, and 70% of those respondents being millennial, the volume of deliveries increases substantially, making it an opportune time for porch pirates. This necessitates a heightened focus on package security during this popular shopping holiday.

Consumer Shopping Behaviors

The survey reveals that 59% of surveyed consumers plan to buy retail items online and have them delivered to their homes during the summer months. This includes a significant portion of respondents, 36%, who intend to purchase perishables and electronics, indicating the potential high value and vulnerability associated with these deliveries. Considering these plans, it is crucial to implement robust protective measures for these types of goods.

Notably, a majority of surveyed consumers, 54%, express willingness to purchase shipping insurance if the cost is low, while 43% would consider insurance based on package value. These insights underscore the growing awareness among surveyed consumers about the importance of securing their deliveries and the potential demand for affordable and tailored shipping insurance options.

Exploring Differentiated Delivery Options

To address the concerns of summer travel and theft, 55% of surveyed consumers express interest in trying differentiated delivery options. Among the preferred choices, delivery to a nearby secure pickup location emerges as the most popular option, with 38% of respondents in favor. Furthermore, the survey highlights that 33% of surveyed consumers desire delivery on a pre-selected day or within a specific time window, showcasing their preference for convenient and customizable delivery options. These alternatives provide added security and flexibility, reducing the chances of porch piracy.

So, what are some proactive measures to take to help combat porch piracy, both in the summer and throughout the rest of the year?

  • Schedule Deliveries: Utilize delivery scheduling options to ensure packages arrive when you’re at home to receive them.
  • Use Secure Delivery Locations: Consider designating a secure spot on your property, such as a locked box or a hidden area, where packages can be safely placed.
  • Opt for In-Store Pickup: Choose to pick up your purchases from a nearby access point, especially when you anticipate being away during delivery times.
  • Install Security Measures: Invest in a video doorbell, outdoor cameras, or home security systems to deter potential thieves and provide evidence in case of theft.
  • Request Signature Confirmation: Require a signature upon delivery to ensure packages are received directly by you or a trusted individual.
  • Track Packages: Stay informed about delivery progress through tracking services, enabling you to plan accordingly and minimize the time packages spend unattended.

As porch piracy continues to pose a significant threat during the summer months, it is essential for both consumers and businesses to take proactive steps to protect packages. By understanding the prevalence of package theft, recognizing consumer concerns, and implementing effective protective measures, individuals and businesses can significantly reduce their vulnerability to porch piracy.

For businesses, taking these proactive steps not only ensures the best shipping experience for their customers but, if they use shipping insurance, also protects their bottom line in the event of porch-pirated theft. Safeguarding packages is not only crucial for customer satisfaction but also for maintaining the reputation and profitability of businesses in the face of growing package theft risks.

Ensure the safety of your packages today with InsureShield® Shipping Insurance, offering comprehensive protection against porch pirates. Or, speak to our representatives to explore how you can benefit from a combined solution of shipping insurance and DeliveryDefense™ data, providing proactive protection for your packages even before a label is generated.

Additional Resources

Female holding a tablet while taking notes

Insights to Help Your Business

InsureShield® Shipping Insurance vs. Veeqo: Understanding the Differences
Amazon's newest shipping software, Veeqo, may seem appealing to the eye but when compared to InsureShield Shipping Insurance - there's really no comparison at all.
Manager checking inventory and online orders on a laptop while sitting at a desk in a carpet warehouse with shelves of stock in the background; Shutterstock ID 1414684886; purchase_order: New Web Images; job: ; client: ; other:

Insights to Help Your Business

A Guide for SMBs Navigating Shipping and Delivery Risks
Explore some of the key shipping and delivery risks faced by SMBs and discuss strategies to mitigate them effectively.
Female making bead jewelry with tweezers at a desk

Insights to Help Your Business

SMB Shipping Pulse Check
Learn how shipping experience is a key component to CX.
Three packages sitting on the porch of a closed business

Insights to Help Your Business

Complete Guide to the Cost of Shipping Insurance
Compare carrier rates and discover the benefits of an InsureShield® policy.
Semi-truck driving down an empty road surrounded by green land

Insights to Help Your Business

4 Ways to Safeguard the Shipping Experience Against Weather Risks
With April being Earth Month and the start of hurricane season prep, it's crucial to begin implementing safeguards against the potential havoc climate risks can wreak on our supply chains.
Close up of hands holding and placing a shipping label on a box

Insights to Help Your Business

What Is Shipping Insurance?
Find out how shipping insurance can help safeguard your business, mitigate risks surrounding packages in transit, and give you that extra peace of mind.
Hands on a laptop with analysis graphs on the screen

Insights to Help Your Business

Texas Precious Metals
Discover how DeliveryDefense™ Address Confidence elevates Texas Precious Metals shipping game.
Airplane wing over land with the sunrise behind it

Insights to Help Your Business

Identify High-Risk Deliveries with Delivery Defense™
Empowering Merchants with Advanced Data Analytics to Identify High-Risk Deliveries.
Woman sitting on the couch, opening a box.

Insights to Help Your Business

Consumer Choice at Checkout
A helpful feature in the InsureShield® App for Shopify.
UPS Store Associate

Insights to Help Your Business

Transforming Customer Care through The UPS Store®
Through UPS Capital® shipping protection programs in place at The UPS Store®, lost package claims are typically resolved quickly and most claimants are reimbursed within a few days.
Semi-truck at a loading dock with pallets of boxes

Insights to Help Your Business

How Much Does Cargo Insurance Cost?
Learn the three main factors driving cargo insurance premiums.
Male sitting on a couch and using a laptop

Insights to Help Your Business

Stay Ahead of the Claims Game
Time-saving tips for a smooth claims process.
Semi-truck going up a winding road in the countryside

Insights to Help Your Business

Cargo Claims: Your Guide to Cargo Protection
Motor carrier claims can be a challenge if you aren’t adequately protected.
Female holding her glasses and leaning down to look at her laptop

Insights to Help Your Business

Photo Tips for Quick and Efficient Claims
An easy guide for submitting photos to support your claim.

Insights to Help Your Business

Navigating Shipping Claims
Discover the secrets to streamlining your business and learn the keys to navigating a seamless and fast shipping claims experience with InsureShield® Shipping Protection.
Male handing a bottle of wine to a female in a shop

Insights to Help Your Business

Top 3 Ways to Prioritize Customer Experience in the Post-Purchase Journey
Merchants are adopting innovative strategies to enhance customer loyalty and satisfaction even after a sale is complete, such as offering incentivized loyalty programs, customized shipping options, and streamlined returns processes.
Two packages sitting on a welcome mat in front of a door

Insights to Help Your Business

DeliveryDefense™ Data Transforms E-Commerce Logistics
InsureShield® Shipping Protection by UPS Capital introduces the transformative power of DeliveryDefense™ Address Confidence, revolutionizing how businesses tackle post-delivery challenges.

Insights to Help Your Business

Technology is Driving the Future of Shipping and the Supply Chain
With eCommerce sales predicted to increase by more than 10% annually from 2024 to 2027, small and medium-sized businesses (SMBs) are realizing the true cost of errors in the post-purchase journey.
Female on her smartphone with shopping bags on her arms

Insights to Help Your Business

Revolutionizing eCommerce: UPS Capital Unveils AI-Driven Future of Shipping and Customer Satisfaction
Uncover valuable insights into how the rapid growth in eCommerce has influenced merchants’ approach to shipping and explores key trends that are shaping the future of logistics.
Woman sitting on the couch, opening a box.

Insights to Help Your Business

Revolutionizing eCommerce: UPS Capital Unveils AI-Driven Future of Shipping and Customer Satisfaction
Revolutionizing eCommerce: UPS Capital Unveils AI-Driven Future of Shipping and Customer Satisfaction
Female pulling a cream knit scarf out of a box

Insights to Help Your Business

Elevating Peace of Mind for SMBs in Shipping
How a positive shipping experience can support your brand.
Male wearing a mask and using a laptop in a warehouse full of boxes

Insights to Help Your Business

Supply Chain Risk Mitigation Tips
Leverage these tips to mitigate your risk.
Male in an apron holding three boxes and his cell phone

Insights to Help Your Business

Risk Management Tips: Inventory Protection
Partner with trusted providers to ensure a better delivery experience.
Female holding her smart phone and sitting at a desk with boxes

Insights to Help Your Business

Worry Less: Customizable Shipping Insurance
Customizable shipping insurance to the rescue.
The UPS Store Associate handing a package to another female.

Insights to Help Your Business

Shipping Claims Done Right
In a groundbreaking collaboration, The UPS Store® and UPS Capital Insurance Agency have reimagined the way shipping claims are handled—giving customers an optimized digital post-shipping experience.
Female on her smartphone with shopping bags on her arms

Insights to Help Your Business

Holiday Shipping Trends 2023
Discover the indispensable strategies and insights that will elevate your holiday shipping experience, ensuring a seamless and successful peak season for your business.
Male truck driver smiling and looking out the window

Insights to Help Your Business

Shipping Insurance and Carrier Liability
Unraveling the Secrets of Comprehensive Coverage and Avoiding Shipment Nightmares.
Semi-truck driving down an empty road surrounded by green land

Insights to Help Your Business

Last Mile Delivery Trends
With e-Commerce’s rise in popularity, the last mile has become the most crucial part of the delivery process.
Close up of a pharmacist pulling medicine from a pharmacy box

Insights to Help Your Business

Healthcare and Delivery: Annual Checkup
Examining the transformative trends shaping the healthcare supply chain in eCommerce.
Birds eye view of a package on a table surrounded by other packing tools

Insights to Help Your Business

Easy Shipping Insurance App
Cover Shopify® orders with the InsureShield® app.
Female opening a cardboard box from her couch

Insights to Help Your Business

How to Strengthen CX
Consumers want to be in the driver seat for their delivery experience. See how the InsureShield app for Shopify merchants can support a positive post-purchase experience and give customers more control.
Female sitting on a couch with her hand in an open box

Insights to Help Your Business

Holiday Tips for Businesses
Capitalize on the opportunities of the season.
Female making bead jewelry with tweezers at a desk

Insights to Help Your Business

SMB Shipping Pulse Check
Learn how shipping experience is a key component to CX.
Female preparing orders for shipment in a clothing store

Insights to Help Your Business

Incoterms Explained
Understand what terms you are agreeing to before finalizing a contract.
Hands holding a tablet with a online fashion shop on the screen

Insights to Help Your Business

Make the Most of Discount Holidays
Strategies for SMBs to capitalize on the giving season.
Female sitting on a couch with her hands in an open box

Insights to Help Your Business

Personalized Shipping Experiences Report
Learn what consumers are looking for in an online experience.
Cargo ship full of shipping containers going through turquoise water

Insights to Help Your Business

Risk of Goods Lost at Sea
Can your business stay afloat if a container goes overboard?
Two packages sitting on a welcome mat in front of a door

Insights to Help Your Business

Protect Shipments from Porch Piracy
InsureShield® shipping insurance has got you covered.
Male delivering a box with van doors open showing more boxes

Insights to Help Your Business

2022 Last Mile Report
An exclusive look at same-day delivery risks and rewards.
Two semi trucks driving down the road.

Insights to Help Your Business

2022 Freight Shipping Survey
Learn about the realities associated with shipping freight straight from the people who do it every day.
Woman putting a label on a box in warehouse

Insights to Help Your Business

2022 State of Shipping Study
Prepare for delivery challenges with UPS Capital’s exclusive report.
Load More

Insurance coverage is offered through UPS Capital Insurance Agency, Inc., a licensed insurance producer. All descriptions or illustrations of coverage are provided for general informational purposes only and do not in any way alter or amend the terms, conditions, or exclusions of any insurance policy or program.  Insurance coverage is not available in all jurisdictions or to all customers.